Monthly Archives: October 2017
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Don’t you hope for many customer service experiences that you just won’t forget? I have one. My husband’s phone died and I took it in for a new battery. The phone was so old that batteries for that model were no longer available. I panicked (for my husband) as his contact information might not be retrievable, leading to a difficult and time consuming task of recreating. The sales rep., Brian, said he would keep thinking and would call me. A…..
Last week was National Customer Service week. Ironically, I had a doozy last week with a rental car. Three GPS devices I was given were defective or issued originally from airports and could not be programmed by local offices. They made me continue to run to various locations for replacements as my trip continued, adding three stops and several hours of time on my part. One office even suggested I might want to go to the major airport (42 miles…..
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- Martha Humler on National Holidays
- Ann Harrison on National Holidays
- Kate on Do Not Do What I Did.
- Betty on Fast Encounter-Lasting Moment
- Hannah Davis on Fast Encounter-Lasting Moment
