Monthly Archives: March 2017
For those of you born way before 1975 like myself, ONBOARDING = NEW HIRE ORIENTATION. The issue is many companies are skimping on this important indoctrination. Too busy? You hired an employee to lighten the load but that new hire will be ineffective without proper training. Too costly? Think again. Surveys show that twenty five to thirty one percent of new hires leave a job before or by the first six months due to lack of training and/or unclear…..
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Heartfelt thanks to the Alexandria campus, in particular to Alice Conway, Director, Event Management, for inviting me to speak to the Hospitality and Culinary schools. You can imagine how delectable the refreshments were when created by this professional group of professors, staff and students. You can see photos from the event, including these yummies, on my media page courtesy of John Drew, Professional Image. How do I structure a talk for folks teaching in or training to work in two…..
Why is it acceptable for companies to send refurbished equipment as justifiable replacements when they are exchanging items that were classified as manufacturing defects and are only six months into their one year warranty? I don’t get this. They accepted responsibility for the flaws. Don’t we deserve brand new equipment when malfunctions occur through no fault of our own? This happened to us recently with a printer and a phone. The replacement printer had a shiny silver plate on the…..
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