Monthly Archives: January 2022

I’m excited! It’s nice to be back!  Many thanks for continuing to support my service revolution with book sales. Speaking of exciting, several production companies have asked for a script to consider for a mockumentary about the book WHY?  Because You are Paid to Smile and Serve which is underway. Why you ask? Their comments included, “It’s hilarious.” “Domestic market for this project is very promising.” “It’s very relatable right now.” Sad but true. I will keep you posted along…..

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Today is National Get to Know Your Customer Day. Oh, it’s not just today.  The third Thursday of each quarter is devoted to this tribute, according to the National Day Calendar.  Any business servicing the public that only devotes four days a year to getting to know their customers is going to enjoy an early retirement.  Based on these unprecedented times we live in, maybe it should be altered to Get to Know What Your Customers Go Through When We…..

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