The utmost compliment on Amazon from a highly regarded author and speaker on the topic of customer service. Thank you, Micah!
Will enjoyably and permanently change the way you think about customer service, February 14, 2017 By Moi
This review is from: Why? (Paperback)
I write customer service books for a living, but I’ve never written one like this. Humorous, heartfelt, bite-sized chunks with the author’s unique (and I mean that as a compliment) viewpoint throughout. This book is a quick read, but don’t let that fool you. The lessons within will have a long, useful life in the way you think about customer service from that point onward. –Micah Solomon